General Terms and Conditions Het IEP

Article 1 – What we mean by ‘Het IEP’, ‘Client’, ‘Training’ and ‘Participant’

1.1. These General Terms and Conditions apply to all agreements between Het IEP (hereinafter referred to as: ‘Het IEP’) and the Client of training courses and other forms of education (hereinafter referred to as: ‘Training’).

1.2. ‘Client’ means: a natural or legal person with whom Het IEP concludes an agreement to provide a Training, regardless of whether the Client himself or a third party actually participates in the Training.

1.3. ‘Participant’ means the natural person who actually participates in the Training. The Participant can also be the Client.

Article 2 – How the agreement is concluded and how provisions that no longer apply are dealt with

2.1. The agreement is concluded when the Client completes and sends a registration form of Het IEP on the website.

2.2. Any nullity/annulment of one or more provisions of these General Terms and Conditions does not affect the validity and applicability of the other conditions. Het IEP and the Client will consult to replace any null/annulled provisions with provisions that correspond as closely as possible to the purpose and scope of the null/annulled provisions.

2.3. Deviations from these conditions are only binding if they have been confirmed in writing by Het IEP.

Article 3 – Rules regarding cancellation of a Training

3.1 The Client has the right to terminate the agreement without giving reasons for 14 days after concluding the agreement with regard to a Training. This also applies to tailor-made services (for example in-company training), unless stated otherwise in the quotation. Cancellation must be made in writing by sending an email to info@hetiep.nl.

3.2. The Client can cancel the training up to 31 calendar days before the first training day against cancellation costs (10% of the participation costs). This can be done by sending an email to info@hetiep.nl.

3.3. In case of cancellation less than 31 calendar days before the first training day, or if the Participant terminates participation after the first training day or does not participate in the Training for other reasons, the Client will pay the full participation costs, including any outstanding installments of a payment plan. The Participant can be replaced by a colleague, provided that this person meets the admission requirements for the training in question. There are no costs involved. If the cause of cancellation is a calamity, please contact the trainer (during a training) or Het IEP.

3.4. Het IEP has the right to cancel the Training, for example if a trainer cannot work due to illness or a calamity and he or she cannot be replaced, or if too few participants register to do justice to the planned exercises or to cover the costs to be incurred. If a Training cannot go ahead, the IEP will inform the Participant at least one week in advance. Participants sometimes register very late and most people prefer to continue with the training. In the event of cancellation by the IEP, the Client is entitled to a refund of the full amount paid by the Client to the IEP.

3.5. The IEP has the right to refuse participation of a Participant, for example if the Participant does not meet the required prior education and knowledge or if the behavior of the Participant threatens to disrupt the learning of other Participants to an extent that is unusual and/or disturbing. The Client is then entitled to a refund in proportion to the amount paid by the Client to the IEP.

Article 4 – Rules regarding payment

4.1. The IEP will charge the participation costs by means of an invoice. The Client must pay the participation costs no later than 30 days after invoicing by the IEP and in any case before the start of the training. For some training courses, payment in installments is possible.

4.2. Travel, overnight and accommodation costs are not included in the participation costs, unless expressly stated otherwise on the Het IEP website.

4.3. In the event of late payment, the Client is obliged to reimburse Het IEP for reasonable judicial and extrajudicial collection costs.

Article 5 – Confidentiality

Trainers, supervisors and employees of Het IEP, as well as any external experts, are obliged to maintain confidentiality of personal data and personal and company information that is observed while working in the context of Het IEP.

Article 6 – Rules on intellectual property

6.1. The copyright on the brochures, fact sheets, training materials, manuals, sheets, handouts, floor maps, playing cards, flash cards, cue cards, syllabi and any other materials used in the training, hereinafter referred to as ‘Materials’, published by Het IEP, rests with Het IEP, unless another copyright holder is indicated on the work. Without the express written permission of Het IEP, no Materials or parts of Materials will be published or reproduced in any way by the Client or the Participant.

6.2. The copyright on quotations, reports, proposals, etc. that result from the work of Het IEP also rests exclusively with Het IEP, unless otherwise stated in the quotation and/or contract with trainers.

Article 7 – What Het IEP is and is not liable for

7.1. Het IEP makes every effort to carry out the given Training to the best of its knowledge and ability.

7.2. The IEP is only liable to the Contractor and/or the Participant who exercises a profession or business for damage that is the direct result of intent or deliberate recklessness, but at most for an amount equal to the amount of the course fees per event causing the damage, whereby a successive series of events is considered as one event.

7.3. The IEP is not liable for indirect damage such as consequential damage, loss of profit and damage due to business stagnation.

7.4. The IEP is not liable in the event that the Client, Participant or a third party has the possibility to claim against an insurance company.

7.5. Dutch law applies to the contract of assignment and the relationship with the participant. Any disputes arising from the legal relationship will be submitted exclusively to the Dutch court for assessment.